HEROWORKS Accelerates Digital Transformation in Hospitality with AI Revenue Management Solution
Seoul, Korea – 19/11/2024 – (SeaPRwire) – HEROWORKS, a leading hospitality tech company in Korea, unveils a new AI revenue management service tailored for global hotels.
– AI Chatbot: An AI-based automated response system exclusively for hotels
– CRM (Customer Relationship Management): Up & cross-selling and customer-tailored product recommendation system
The new service includes an AI Chatbot system that automatically responds to customer inquiries and a CRM system that offers customized product recommendations based on customer data. Through the chatbot, continuous engagement and management with customers are maintained, while AI marketing functions such as up-selling and cross-selling personalized products strengthen the digital transformation of hotel operations.
Up-selling re...